AUVIE / How it works
From enquiry to departure: how AUVIE helps.
You do not need a complete itinerary. We first discuss your needs, service scope and costs, then arrange the journey according to the confirmed commission.
Contact an advisor on official LINE or use the enquiry form.
- 01
Contact and initial enquiry
What AUVIE does
An advisor understands your travel direction and group needs; the team assesses how we can help.
What you provide or confirm
Approximate timing, number of travellers, destinations and help needed; undecided details are fine.
- 02
Discuss needs and scope
What AUVIE does
Your advisor summarises expectations, budget and existing bookings and discusses route ideas with the team; a call can be arranged if useful. We also confirm your group’s preferred language and whether you need a Chinese-speaking driver-guide or a driver speaking another requested language.
What you provide or confirm
Key priorities, the basis of your budget and who will help make decisions.
- 03
Confirm direction, costs and commission
What AUVIE does
Explain the initial direction, quotation, design fees or deposit and service terms before agreement.
What you provide or confirm
Inclusions, exclusions, payment dates, changes and cancellation terms before paying the agreed deposit.
- 04
Detailed planning and arrangements
What AUVIE does
Our European team develops the agreed route and confirms availability, booking conditions and delivery roles with local accommodation, transport and experience providers.
What you provide or confirm
Discuss itinerary versions and quotations, confirm choices and provide necessary booking details.
- 05
Pre-departure preparation and travel support
What AUVIE does
Your advisor prepares the agreed travel book, personal website and booking details, introducing service contacts and confirming hours, issue handovers and support scope.
What you provide or confirm
Check the itinerary and bookings, how to get in touch during travel and each party’s responsibilities.
Complete planning coordinates the whole journey; partial planning focuses on the agreed part. Not every enquiry requires a meeting or an immediate full itinerary.
Clarify fees and deposits before committing.
Before commissioning, confirm scope, design fees, deposit and payment dates, plus change, cancellation and existing-booking conditions. The quotation or terms will also explain when detailed design and booking work begin.
Enjoy your European journey with the arrangements confirmed.
Your pre-departure information identifies your advisor and the contacts for local services. For transfer, check-in or activity issues, use the relevant service contact; your agreed advisor contact can take over when coordination is needed. Materials, service hours and support scope are confirmed as part of your commission.
Contacting us on official LINE
Open official LINE
On mobile, use the LINE button. On a computer, you can scan the official QR code with your phone.
Add us and send a message
Share your timing, traveller numbers, destination and help needed. It is fine to say that details are undecided.
An advisor takes over
Already used the form? Give your enquiry reference. An advisor will match it manually so you do not need to submit again.
Contact an advisor on official LINE or use the enquiry form.
Before you enquire
Can I enquire before deciding on a destination or dates?
Yes. Share approximate timing, traveller numbers and the kind of journey you want. Destinations and services we can support will be confirmed.
Can you help if flights or some hotels are already booked?
Share your confirmed arrangements so we can assess connections and scope. Changes to existing bookings depend on their conditions.
Can I contact you without LINE?
Yes. Use the enquiry form with your email or phone. You do not need to add us on LINE.
Do I need to choose complete or partial planning first?
No. Tell us what is arranged and where you need help; we will clarify scope together.
Can I enquire without children or parents travelling?
Yes. A holiday for two, siblings or adult family members can all be discussed.
Will I receive a full itinerary after enquiring?
We first confirm needs, scope and initial direction. Detailed design and bookings follow the agreed commission.
How do I get help during travel?
Contacts, service hours and the agreed support scope are confirmed before departure. This is not a promise of round-the-clock support.
How can travellers in Taiwan contact a Europe-based team?
Message our official LINE or use the enquiry form. For a call, share convenient dates and times and your time zone. Your advisor will confirm the appointment in both Taiwan and Paris time. Clarify messaging hours during your enquiry and travel contact hours before departure.
Can we travel with a Chinese-speaking driver-guide?
Yes. A Chinese-speaking driver-guide can communicate in Chinese throughout the agreed service. Drivers speaking your preferred language can also be arranged. Tell us your preference when enquiring; we confirm personnel for your dates and route and specify language, accompaniment and commentary in the quotation. Specialist guiding inside attractions is confirmed separately when needed.
Ready to plan your European journey?
Tell us roughly when you want to go, how many people are travelling and where you have in mind. Undecided details can be discussed.
Contact an advisor on official LINE or use the enquiry form.