AUVIE / FAQ
Frequently asked questions
The questions families ask most about tailor-made journeys, private drivers and licensed guides. If yours is not here, ask us on LINE.

FAQ
What is a tailor-made itinerary?
A travel plan made entirely for you, with daily itinerary, restaurant suggestions and hotels, designed around your interests and preferred timing. Explore full journey planning →
What private-driver trips can I ask about?
Mainly multi-day driver hire of three days or more. Intercity and cross-border travel are confirmed according to the actual route and number of days; if airport transfers are part of the trip, include them in your enquiry. Explore private drivers →
What vehicles are used?
Depending on your group and luggage, we arrange a 5-seat, 7-seat or 8-seat vehicle.
What is the difference between a driver-guide and a licensed guide?
A driver-guide is your dedicated driver and local companion, sharing local knowledge along the way. In countries such as France and Italy, guided commentary inside many museums and monuments must be given by officially licensed guides; rules vary by country and site. We can arrange licensed guides separately when needed.
Can we communicate in Chinese throughout?
A Chinese-speaking driver-guide can communicate in Chinese throughout the agreed service. Tell us your preferred language when enquiring.
What is a nationally licensed guide?
A professional guide holding an officially issued guiding licence. In countries such as France and Italy, specialist commentary inside many museums and monuments must be given by licensed guides, who can guide in several languages.
How are group size, luggage and child seats handled?
Share adult and child numbers, children’s ages, large suitcases, cabin bags and child-seat needs. We assess both seating and luggage space. Specific vehicles and seats remain subject to confirmation.
Do I need a complete route first?
You can share a confirmed route, or just your start and end points and the areas you would like to visit, and an advisor will help arrange it.
Ready to plan your journey in Europe?
Tell us your approximate timing, group size and where you would like to go. Anything undecided, we can discuss together.
Contact an advisor on official LINE or use the enquiry form.